Five capabilities, one accountable team
Each capability below lists what we deliver, the related NAICS and PSC codes, and where we have done the work before.
Websites, portals and accessibility
We design, build and modernize public-facing websites, portals and digital archives, with accessibility, plain language and security built in from the start.
- Website and portal design and development
- Section 508 and WCAG 2.1 AA accessibility
- Content migration and modernization
- Search, document libraries and digital archives
- Hosting, maintenance and security updates
NAICS
- 541511 Custom Computer Programming Services
- 541512 Computer Systems Design Services
PSC
- DA01 Business Application and Application Development Support Services
Where we have done it
- Websites and portals, 17 years of experience (17 years, including our team's agency work before incorporating in 2022)
- Digital archive library (2022 to 2024)
- Managed IT services and corporate website (2023 to present)
CRM and workflow automation
We implement and configure CRM platforms or build custom ones, then automate the hand-offs, approvals and reports that slow teams down. AI is used only where the use case, data practices and human oversight are clearly defined.
- CRM implementation, configuration and administration
- Custom case, contact and stakeholder management
- Workflow automation and approval routing
- Dashboards and automated reporting
- User training and adoption support
NAICS
- 541511 Custom Computer Programming Services
- 541512 Computer Systems Design Services
- 541519 Other Computer Related Services
PSC
- DA01 Business Application and Application Development Support Services
Where we have done it
- Multi-channel outreach and donor operations (2023 to 2024)
- TRAX CRM, our customizable SaaS platform (2015 to 2018)
Software and data integration
We connect the systems you already rely on and move data safely between them, with role-based access, clean records and documentation your team can maintain.
- Custom application development
- System integrations and APIs
- Data migration, cleanup and de-duplication
- Role-based access and security configuration
- Technical documentation and handover
NAICS
- 541511 Custom Computer Programming Services
- 541512 Computer Systems Design Services
- 541519 Other Computer Related Services
PSC
- DA01 Business Application and Application Development Support Services
Where we have done it
- Digital archive library (2022 to 2024)
- Managed IT services and corporate website (2023 to present)
- TRAX CRM, our customizable SaaS platform (2015 to 2018)
Digital outreach and communications
We plan and run awareness and outreach campaigns across paid, owned and earned channels, with clear messaging, accessible content and reporting tied to real outcomes.
- Public awareness and outreach campaigns
- Paid digital advertising and targeting
- Content, design and public relations support
- Email and SMS communications
- Campaign analytics and reporting
NAICS
- 541810 Advertising Agencies
- 541613 Marketing Consulting Services
PSC
- R701 Advertising Support
- R708 Public Relations Support
- T001 Arts and Graphics
Where we have done it
- Multi-channel outreach and donor operations (2023 to 2024)
Market research and analytics
We gather and analyze data about the audiences and markets you serve, from search and web analytics to structured data collection, and turn it into clear recommendations.
- Audience and market research
- Web, search and campaign analytics
- Structured data collection and web research
- Dashboards and findings reports
NAICS
- 541910 Marketing Research and Public Opinion Polling
PSC
- R702 Data Collection Support
Where we have done it
- Multi-channel outreach and donor operations (2023 to 2024)
Building a bid? Let's team up.
We bring websites, CRM and automation, software integration and outreach to your proposal, as a woman-owned small business partner.